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Title: 490- Assistant Library Branch Manager

Organization: Library

Department: City Library

Location: City Library Main Branch

Rate of Pay: $54,659.59

Job Summary

The Assistant Library Branch Manager oversees the Circulation, Children’s, Teens and Makerspace Departments, as well as the Internet Resource Center. The Assistant Library Branch Manager works with independent discretion in decision making and execution of responsibilities under general supervision of the Library Branch Manager and the Library Services Assistant Director. Work includes planning, organizing, and overseeing daily operations and activities, coordinating programs with the various library departments and staff, staff supervision, providing general patron services, addressing and resolving patron issues, and maintaining department records, reports and statistics.

Competencies

• Commitment
• Empathy
• Initiative
• Motivated
• Communication
• Professionalism
• Safety Acumen
• Collaboration
• Ethical
• Citizen Value
• Conflict Management
• Decision Making
• Embracing New Concepts of Service
• Employee Development
• Flexible
• Leadership
• Strategic Vision

Key Functions/Knowledge/Skills

• Manages and coordinates the daily activities of the Public Services staff.
• Supervises employees, including training, scheduling, assigning work, and completing employee performance reviews.
• Ensures that employees have the resources necessary to accomplish their assignments in a safe working environment.
• Required to resolve patron and employee concerns.
• Expands library services in the community through programming and events.
• Demonstrates ongoing efforts to improve library services and provides quality services to the public.
• Interprets and applies library policies and procedures.
• Maintains the workflow of circulation procedures and makes recommendations on improving said workflow.
• Responsible in keeping the library collections organized and shelved correctly.
• Ensures patrons have a clear understanding of policies and procedures regarding services offered.
• Provides reader’s advisory services to connect patrons with literature and information.
• Answers inquiries and provides information and assistance to the public via telephone, e-mail and in person.
• Maintains records and handles patron complaints and disruptive individuals as needed.
• Works closely with the Library Branch Manager and Department Administration on special projects as assigned or needed.
• Supports other department supervisors by responding to their request in a timely manner.
• Responsible for the Library’s monies and related procedures.
• Performs all work duties and activities in accordance with City policies, procedures and safety practices.
• Knowledge of library operations and management practices with strong supervisory, customer service and communication skills.
• Assists with fulfilling goals and achieving benchmarks in accordance with organizational strategic plan and priorities, and may participate in creating and setting goals.
• Keeps informed of technological and professional trends and pursues a commitment to professional development and growth.
• Stays informed about BPLS services and activities.
• Positively represents the library to the public and other agencies.
• Performs other duties as assigned.

Minimum Education & Experience

Master of Library Science degree
Three (3) years post-MLS library experience to include 2 years supervisory; previous experience working with the public and/or public libraries preferred.

Special Certifications & Licenses

Valid Texas Driver’s License.
Master of Library Science must be from an ALA institution.

Independence & Judgement

Skillful judgment with out-of-the ordinary situations or issues; may make decisions for subordinates.

Initiative & Ingenuity

Greater level of knowledge when applying guidelines and interpretation of available options to non-standard situations; division goals drive priorities.

Supervisory & Responsibility

Regularly assigns and monitors the work for three or more employees; has knowledge of long-term plans and goals for the department.

Financial Responsibility

Calculates amounts due, using some judgment; receives and processes larger amounts (several thousand dollars on one day not uncommon); balances receipts and cash from one or more other employees; monitors budget; brings problems to attention of supervisor; has substantive input into overall department budget.

Level & Frequency of Outside Contact

Frequent contact with the public or other organizations; interactions may require obtaining cooperation of people; courtesy and tact are required when dealing with moderately difficult or sensitive issues.

Physical Demands

Office job with little or occasional light physical effort, may require brief periods of muscular exertion, such as standing, lifting, moving, pulling, pushing, etc. Ability to exert up to 20lbs of force occasionally to move objects.

Responsibility for Equipment & Property

Responsible for assigned equipment/property used outside of office; responsible for handing out to and retrieving property/equipment from employees and keeping inventory; use of City vehicle.

Working Conditions

Office job, no adverse conditions.

Other Requirements

The City of Brownsville requires all employees to successfully pass a Drug & Alcohol and a physical examination and a Background Check.

ADA Requirements

The City of Brownsville is an Equal Opportunity Employer. ADA requires the City to provide reasonable accommodations to qualified individuals with disabilities. Prospective and current employees are invited to discuss accommodations.

Benefits

The City of Brownsville offers a comprehensive benefits package designed to support its employees' well-being and future. Employees participate in a robust retirement plan through the Texas Municipal Retirement System (TMRS) City to Employee Matching Ratio 2:1, with eligibility for retirement after 5 years of service at age 60 or 20 years of service at any age.

The City provides exceptional health benefits, including medical, dental, and life insurance plans for employees and their families, along with vision coverage for employees enrolled in health insurance through MetLife. Employees and their dependents can also access care at Frontier Clinic at no cost when covered by the City's health plan. Additionally, pet insurance is available as a voluntary benefit.

Employees have access to deferred compensation plans through Equitable and supplemental insurance options from AFLAC and Colonial Life. Full-time employees accrue 10 sick days and 15 vacation days annually.

The City offers parental leave concurrent with FMLA for eligible employees, longevity pay, and 100% tuition assistance up to $5,000 annually. Furthermore, Brownsville observes 14 holidays per year, plus two floating holidays, giving employees a balanced and rewarding work-life experience.

EEOC Statements

The City of Brownsville does not discriminate on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factors.