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Title: 540 - Airport Operations Agent

Organization: Aiport: Operations

Department: Airport Operations

Location: Airport

Rate of Pay: 15.40

Job Summary

The Airport Operations Agent performs all functions and responsibilities associated with the safe operations of the Airport’s Airside/Landside, Security, and Terminal operations. The operations Agent is responsible for ensuring operation of the airport in a manner that is compliant with set rules, regulations, laws, and policies, coordinating with law enforcement, fire rescue, and medical personnel and activities in response to airport and aircraft emergencies. The position receives guidance and direction from, and reports to the Operations Supervisor, and the Operations and Maintenance Manager.

Competencies

• Government regulation(s) interpretation
• Government regulation(s) compliance
• Airport Facilities Acumen
• Time Management
• Customer Service
• Emergency Response
• Leadership qualities
• Effective Communication
• Conflict Resolution

Key Functions/Knowledge/Skills

• Knowledge of more complex work routines, rules, procedures, or operations; ability to operate higher-level specialized equipment.
• Ability to read and understand technical materials, reports, and journals.
• Performs daily inspections of airfield operations, and facilities to ensure compliance with the Airport Certification Manual under Federal Aviation Regulations (FAR) Part 139 and other applicable federal regulations; interprets and applies all information from FAA Advisory Circulars and Cert Alerts.
• Supports the Operations Supervisor & Operations Officers in observing the safety and security requirements of the Department. Monitors alarms, fire, and mechanical systems.
• Responds to incidents and/or accidents on the airfield, provides support and coordination with ARFF & mutual aid / first responders.
• Helps write and track work orders for repairs and maintenance of airport facilities and equipment.
• Maintains records of work performed each day and submits to supervisor.
• Issues and cancels notices to airmen (NOTAMS) on airfield conditions.
• Issues and records on a computerized system all airport identification badges, parking decals, taxicab permits and temporary ramp permits.
• Escorts authorized personnel and equipment within the Security Identification Display Area.
• Coordinates with the air traffic control tower to escort personnel and equipment on the airfield.
• Responds to questions and inquiries from the public, airport tenants, airlines, and governmental regulatory agencies.
• Performs paging and public address services in the airport terminal building.
• Performs other job-related duties as assigned by the Supervisor and Management Staff.

Minimum Education & Experience

Bachelor's degree (no experience), or associate's degree plus two years of experience, or high school graduation or GED plus four years of experience.

Special Certifications & Licenses

Valid Texas Driver’s License.
Ability to pass a personal, criminal and employment background check.

Independence & Judgement

Average judgment; must recognize and resolve problems such as bad grammar, type of procedure to apply, where to refer call or correspondence without specified destination, when to change or sharpen blade on mower, whether there is a problem/malfunction with a piece of equipment that needs attention, etc.; may involve freedom in selection of work methods among approved routines, setting of priorities, or sequencing of tasks within established schedules.

Initiative & Ingenuity

General guidelines: occasionally requires interpretation of available options to apply to non-standard situations; day-to-day work drives priorities.

Supervisory & Responsibility

Does not supervise.

Financial Responsibility

Does not deal with money.

Level & Frequency of Outside Contact

Direct contact may be infrequent but may require considerable tact and courtesy when it does occur.

Physical Demands

Office job with little or occasional light physical effort.

Responsibility for Equipment & Property

Responsible for use of equipment/property such as office equipment, supplies, etc., which are used in office.

Working Conditions

Office job, no adverse conditions.

Other Requirements

The City of Brownsville requires all employees to successfully pass a Drug & Alcohol and a physical examination and a Background Check.

ADA Requirements

The City of Brownsville is an Equal Opportunity Employer. ADA requires the City to provide reasonable accommodations to qualified individuals with disabilities. Prospective and current employees are invited to discuss accommodations.

Benefits

The City of Brownsville offers a comprehensive benefits package designed to support its employees' well-being and future. Employees participate in a robust retirement plan through the Texas Municipal Retirement System (TMRS) City to Employee Matching Ratio 2:1, with eligibility for retirement after 5 years of service at age 60 or 20 years of service at any age.

The City provides exceptional health benefits, including medical, dental, and life insurance plans for employees and their families, along with vision coverage for employees enrolled in health insurance through MetLife. Employees and their dependents can also access care at Frontier Clinic at no cost when covered by the City's health plan. Additionally, pet insurance is available as a voluntary benefit.

Employees have access to deferred compensation plans through Equitable and supplemental insurance options from AFLAC and Colonial Life. Full-time employees accrue 10 sick days and 15 vacation days annually.
The City offers parental leave concurrent with FMLA for eligible employees, longevity pay, and 100% tuition assistance up to $5,000 annually. Furthermore, Brownsville observes 14 holidays per year, plus two floating holidays, giving employees a balanced and rewarding work-life experience.
Starting in fiscal year 2025, employees will have access to flexible scheduling options as part of our commitment to work-life balance.

EEOC Statements

The City of Brownsville does not discriminate on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factors.