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Title: Library Services Liaison

Organization: Library

Department: City Library

Location: City Library Main Branch

Rate of Pay: $15.40

Job Summary

A Library Services Liaison provides administrative support, as well as acts to arrange and assist interactions between divisions, departments, boards, and other organizations. This position is responsible for document preparation, assisting with special projects, data entry, responding to public requests/inquiries, scheduling meetings and/or travel arrangements, handling purchase orders and invoices, file and inventory maintenance. This position works within a general outline of work to be performed, develops work methods and sequences under general supervision.

Competencies

• Commitment
• Time Management
• Effective Communication
• Trustworthy / Ethical Practice
• Professionalism
• Problem Solving
• Team Player/Collaboration
• Analytical Thinking
• Conflict Management
• Customer Focus

Key Functions/Knowledge/Skills

• Knowledge of commonly used work routines, rules, procedures, or operations; ability to use specialized equipment.
• Creates, revises and edits correspondence and documents such as memos, letters, invoices, reports and/ or agendas.
• Prepares and maintains purchase orders and invoices for payment.
• Performs accounting functions such as balancing receipts and ledgers, making bank deposits and recording payments.
• Performs human resource functions such as payroll preparation and processing leave requests.
• Assists with budget preparation.
• Schedules travel arrangements, inspections, and meetings.
• Orders supplies and maintains departmental inventory.
• Receives and redistributes incoming mail.
• Answers and redirects phone calls.
• Responds to customer inquiries and requests.
• Assists with special projects.
• Maintains and updates filing systems.
• Performs data entry functions.
• Provides technical support to internal and external departments and organizations.
• Reviewing departmental norms, processes, and goals to maintain knowledge thereof.
• Detects opportunities for meaningful collaboration within and across organizations.
• Devising appropriate frameworks to derive maximum benefit from all partnerships.
• Promote library resources, services and programs to patrons.
• Organizes workshops, orientations and/or one-on-one sessions to educate patrons about available library resources and tools.
• Collect feedback from patrons about library services, identifying areas for improvement.
• Build strategic relationships, establishing parameters to build collaborative efforts and answering questions or concerns that come up for all parties involved.
• Performs other duties as assigned.

Minimum Education & Experience

High school graduation or GED plus one year of experience.

Special Certifications & Licenses

Valid Texas Driver’s License.
Notary Services certification preferred.

Independence & Judgement

Average judgment; must recognize and resolve problems such as bad grammar, type of procedure to apply, where to refer call or correspondence without specified destination, when to change or sharpen blade on mower, whether there is a problem/malfunction with a piece of equipment that needs attention, etc.; may involve freedom in selection of work methods among approved routines, setting of priorities, or sequencing of tasks within established schedules.

Initiative & Ingenuity

General guidelines: occasionally requires interpretation of available options to apply to non-standard situations; day-to-day work drives priorities.

Supervisory & Responsibility

Does not supervise.

Financial Responsibility

Prepares payroll; reconciles bank accounts.

Level & Frequency of Outside Contact

Frequent contact with the public or other organizations; interactions may require obtaining cooperation of people; courtesy and tact are required when dealing with moderately difficult or sensitive issues.

Physical Demands

Office job with little or occasional light physical effort, may require brief periods of muscular exertion, such as standing, lifting, moving, pulling, pushing, etc. Ability to exert up to 20lbs of force occasionally to move objects.

Responsibility for Equipment & Property

Responsible for use of equipment/property such as office equipment, supplies, etc., which are used in office.

Working Conditions

Office job, no adverse conditions.

Other Requirements

The City of Brownsville requires all employees to successfully pass a Drug & Alcohol and a physical examination and a Background Check.

ADA Requirements

The City of Brownsville is an Equal Opportunity Employer. ADA requires the City to provide reasonable accommodations to qualified individuals with disabilities. Prospective and current employees are invited to discuss accommodations.

Benefits

The City of Brownsville offers a comprehensive benefits package designed to support its employees' well-being and future. Employees participate in a robust retirement plan through the Texas Municipal Retirement System (TMRS) City to Employee Matching Ratio 2:1, with eligibility for retirement after 5 years of service at age 60 or 20 years of service at any age.

The City provides exceptional health benefits, including medical, dental, and life insurance plans for employees and their families, along with vision coverage for employees enrolled in health insurance through MetLife. Employees and their dependents can also access care at Frontier Clinic at no cost when covered by the City's health plan. Additionally, pet insurance is available as a voluntary benefit.

Employees have access to deferred compensation plans through Equitable and supplemental insurance options from AFLAC and Colonial Life. Full-time employees accrue 10 sick days and 15 vacation days annually.
The City offers parental leave concurrent with FMLA for eligible employees, longevity pay, and 100% tuition assistance up to $5,000 annually. Furthermore, Brownsville observes 14 holidays per year, plus two floating holidays, giving employees a balanced and rewarding work-life experience.
Starting in fiscal year 2025, employees will have access to flexible scheduling options as part of our commitment to work-life balance.

EEOC Statements

The City of Brownsville does not discriminate on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factors.