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Title: Assistant Library Branch Manager

Organization: Library

Department: City Library

Location: City Library Main Branch

Rate of Pay: $54,659.59

Job Summary

The Assistant Library Branch Manager oversees the Circulation, Children’s, Teens and Makerspace Departments, as well as the Internet Resource Center. The Assistant Library Branch Manager works with independent discretion in decision making and execution of responsibilities under general supervision of the Library Branch Manager and the Library Services Assistant Director. Work includes planning, organizing, and overseeing daily operations and activities, coordinating programs with the various library departments and staff, staff supervision, providing general patron services, addressing and resolving patron issues, and maintaining department records, reports and statistics.

Competencies

Commitment
Empathy
Initiative
Motivated
Communication
Professionalism
Safety Acumen
Collaboration
Ethical
Citizen Value
Conflict Management
Decision Making
Embracing New Concepts of Service
Employee Development
Flexible
Leadership
Strategic Vision

Key Functions/Knowledge/Skills

• Manages and coordinates the daily activities of the Public Services staff.
• Supervises employees, including training, scheduling, assigning work, and completing employee performance reviews.
• Ensures that employees have the resources necessary to accomplish their assignments in a safe working environment.
• Required to resolve patron and employee concerns.
• Expands library services in the community through programming and events.
• Demonstrates ongoing efforts to improve library services and provides quality services to the public.
• Interprets and applies library policies and procedures.
• Maintains the workflow of circulation procedures and makes recommendations on improving said workflow.
• Responsible in keeping the library collections organized and shelved correctly.
• Ensures patrons have a clear understanding of policies and procedures regarding services offered.
• Provides reader’s advisory services to connect patrons with literature and information.
• Answers inquiries and provides information and assistance to the public via telephone, e-mail and in person.
• Maintains records and handles patron complaints and disruptive individuals as needed.
• Works closely with the Library Branch Manager and Department Administration on special projects as assigned or needed.
• Supports other department supervisors by responding to their request in a timely manner.
• Responsible for the Library’s monies and related procedures.
• Performs all work duties and activities in accordance with City policies, procedures and safety practices.
• Knowledge of library operations and management practices with strong supervisory, customer service and communication skills.
• Assists with fulfilling goals and achieving benchmarks in accordance with organizational strategic plan and priorities, and may participate in creating and setting goals.
• Keeps informed of technological and professional trends and pursues a commitment to professional development and growth.
• Stays informed about BPLS services and activities.
• Positively represents the library to the public and other agencies.
• Performs other duties as assigned.

Minimum Education & Experience

Master of Library Science degree
Three (3) years post-MLS library experience to include 2 years supervisory; previous experience working with the public and/or public libraries preferred.

Special Certifications & Licenses

Valid Texas Driver’s License.
Master of Library Science must be from an ALA institution.

Independence & Judgement

Skillful judgment with out-of-the ordinary situations or issues; may make decisions for subordinates.

Initiative & Ingenuity

Greater level of knowledge when applying guidelines and interpretation of available options to non-standard situations; division goals drive priorities.

Supervisory & Responsibility

Regularly assigns and monitors the work for three or more employees; has knowledge of long-term plans and goals for the department.

Financial Responsibility

Calculates amounts due, using some judgment; receives and processes larger amounts (several thousand dollars on one day not uncommon); balances receipts and cash from one or more other employees; monitors budget; brings problems to attention of supervisor; has substantive input into overall department budget.

Level & Frequency of Outside Contact

Frequent contact with the public or other organizations; interactions may require obtaining cooperation of people; courtesy and tact are required when dealing with moderately difficult or sensitive issues.

Physical Demands

Office job with little or occasional light physical effort, may require brief periods of muscular exertion, such as standing, lifting, moving, pulling, pushing, etc. Ability to exert up to 20lbs of force occasionally to move objects.

Responsibility for Equipment & Property

Responsible for assigned equipment/property used outside of office; responsible for handing out to and retrieving property/equipment from employees and keeping inventory; use of City vehicle.

Working Conditions

Office job, no adverse conditions.

Other Requirements

The City of Brownsville requires all employees to successfully pass a Drug & Alcohol and a physical examination and a Background Check.

ADA Requirements

The City of Brownsville is an Equal Opportunity Employer. ADA requires the City to provide reasonable accommodations to qualified individuals with disabilities. Prospective and current employees are invited to discuss accommodations.

Benefits

The City of Brownsville participates in a generous retirement plan with retirement opportunities available at 5 years of service at age 60 or 20 years of service at any age. The City has an exceptional employee and family medical, dental, life insurance plan and vision plan for employee only with MetLife for those enrolled with health insurance. The City has partnered with Frontier Clinic at zero cost to employee and dependents under the health insurance. Pet supplemental insurance is offered as an employee contribution only. Employees may also contribute to deferred compensation plans from Equitable and supplemental insurance plans from AFLAC and Colonial Life. Full time employees have the opportunity to accumulate 10 sick days and 15 annual days per year. City of Brownsville offers Parental Leave concurrent with FMLA for qualifying employees. The City offers longevity pay and 100% Tuition Assistance capped at $5,000 yearly. Additionally, the City of Brownsville observes 14 holidays annually and two (2) floating holidays.

EEOC Statements

The City of Brownsville does not discriminate on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factors.