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Title: 232 - Volunteer Coordinator

Organization: OD&HR: Safety and Risk Management

Department: Safety/Risk Management

Location: OD&HR

Rate of Pay: 17.82

Job Summary

The purpose of the Volunteer Coordinator is to develop and maintain a comprehensive recruitment, screening, orientation, training, retention plan for volunteers Works with social, civic and local organizations to develop partnerships, where appropriate, to develop and/or utilize volunteers. Develops and implements training programs for all volunteers. Maintains updated records on all volunteers. Sets up and attends volunteer meetings. Reports to staff on volunteer activities as needed. Recommends and develops ongoing volunteer utilization. Develops and implements a volunteer recognition program.

Competencies

• Leadership
• Citizen Value
• Ethical Practice
• Critical Thinking
• Time Management
• Problem Solving
• Communication
• Consultation
• Technical Capacity
• Global & Cultural Awareness
• Relationship Management
• Empathetic

Key Functions/Knowledge/Skills

• Develop promotional materials and distribute them to the community to increase volunteer participation.
• Create and implement an action plan to increase the number of volunteers.
• Establish and maintain a volunteer training and orientation program, complete with policies and procedures, volunteer feedback strategies, volunteer evaluation, and volunteer retention.
• Maintain communication with volunteers through website, email, social media Organize and coordinate volunteer appreciation functions and other forms of recognition
• Analyze volunteer data (analyzation includes number of applicants and volunteers both processed and disqualified, departments’ utilization, time consumption with each applicant, and other data as needed) biweekly to determine successes and areas for improvement; create related program improvement plans.
• Maintain volunteer database including volunteer registration, tracking, background checks; and maintain and documents including position descriptions, policies and procedures and training materials.
• Make regular posts and maintain social media presence. Complete essential administrative tasks; answering emails, phone calls, scheduling, general clerical needs and filing
• Ability to manage time with ongoing projects with attention to detail and logistics. Effective community engagement, volunteer recruitment capabilities. Prior experience in database management. Proficiency in Microsoft Suite, Adobe. Effective written, verbal, interpersonal and digital communication skills. Bilingual/multilingual candidates encouraged to apply
• Performs related tasks as necessary.

Minimum Education & Experience

Bachelor's degree (no experience), or associate's degree plus one year of experience, or high school graduation or GED plus four years of experience.

Special Certifications & Licenses

Valid Texas Driver’s License
Obtain HIPPA certification within one month of employment.

Independence & Judgement

Average judgment; must recognize and resolve problems such as bad grammar, type of procedure to apply, where to refer call or correspondence without specified destination, whether there is a problem/malfunction with a piece of office equipment that needs attention, etc.; may involve freedom in selection of work methods among approved routines, setting of priorities, or sequencing of tasks within established schedules.

Initiative & Ingenuity

Greater level of knowledge when applying guidelines and interpretation of available options to non-standard situations; division goals drive priorities.

Supervisory & Responsibility

Does not supervise.

Financial Responsibility

Prepares payroll; reconciles bank accounts.

Level & Frequency of Outside Contact

Direct contact may be infrequent but may require considerable tact and courtesy when it does occur.

Physical Demands

Office job with little or occasional light physical effort, may require brief periods of muscular exertion, such as standing, lifting, moving, pulling, pushing, etc. Ability to exert up to 20lbs. of force occasionally to move objects.

Responsibility for Equipment & Property

Responsible for use of equipment/property such as office equipment, supplies, etc., which are used in office.

Working Conditions

Office job, no adverse conditions.

Other Requirements

The City of Brownsville requires all employees to successfully pass a Drug & Alcohol and a physical examination and a Background Check.

ADA Requirements

The City of Brownsville is an Equal Opportunity Employer. ADA requires the City to provide reasonable accommodations to qualified individuals with disabilities. Prospective and current employees are invited to discuss accommodations.

Benefits

This position does not offer benefits.

EEOC Statements

The City of Brownsville does not discriminate on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factors.